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Open the Premium screen in the app and tap Restore Purchases. Make sure you are signed in to the same Apple ID or Google account you originally purchased with. If Premium still doesn't unlock, email us with the approximate purchase date.

Subscriptions are managed by the store you purchased from, not inside the app:

• iPhone / iPad: Settings → your name → Subscriptions → Maestria → Cancel Subscription.
• Android: Play Store → profile icon → Payments & subscriptions → Subscriptions → Maestria → Cancel.

Cancelling stops the next renewal; Premium stays active until the end of the period you already paid for.

Payments are processed by Apple and Google, so refunds are handled by them. Apple users can request one at reportaproblem.apple.com; Android users can request a refund through the Play Store order history. If you run into trouble, email us and we'll do our best to help.

No. You can take the free diagnostic and practise as a guest, and everything you do is saved on your device. A free account (email and password) is worth making anyway: it backs your progress up and carries your XP, streaks and session history to any device you sign in on, and nothing is lost when you sign up — your guest progress merges into the account. You do need an account to subscribe, so Premium can be restored later.

Just sign in with the same email on your other device. Your profile stats and session history sync automatically.

Open the Profile tab and tap Delete Account. It happens immediately — your account, profile, session history and score results are removed, and it cannot be undone. If you can no longer sign in, email support@maestriaprep.com from the address you registered with and we will do it within 30 days. Data stored only on your device is removed when you delete the app. Deleting your account does not cancel a subscription — cancel that in your store account settings first. Full details at maestriaprep.com/delete/.

On the sign-in screen, tap Forgot Password and enter your email. You'll receive a reset link — check your spam folder if it doesn't arrive within a few minutes.

Premium unlocks Medium and Hard difficulty across all twelve question-type modules, every full-length practice test, all four adaptive tests, your full study plan, the complete vocabulary bank (Core and Advanced tiers), the AI Tutor and the weekly recap. Free includes the full-length diagnostic test, the Easy tier of every module, and the whole Foundation vocabulary tier.

Each flashcard you rate (Again / Hard / Good / Easy) is scheduled for its next review based on how well you knew it — words you find easy come back less often, words you miss come back sooner, and cards you mark "Again" repeat within the same session until you get them right. Studying a little every day is the most effective way to use it.

Reminders are local notifications — you can enable or disable them in the app's profile/settings screen, or in your device's notification settings for Maestria. They never send data anywhere.

The AI Tutor is tuned to explain the specific question you just answered. It's a study aid, not an oracle — if something seems off, trust the written explanation that accompanies each question, and feel free to report confusing answers to us by email.